FINANCE PATHWAY - BANKING SERVICES PATHWAY

FIN BANK 12.1.0

Business Law

FIN BANK 12.1.0

K&S Statement: Understands business’s responsibility to know, abide by, and enforce laws and regulations that affect business operations and transactions.

FIN BANK 12.1.1

Develop a compliance program to protect the company well-being.

1. Explain the elements of a compliance program (MN)
2. Discuss functional areas of a compliance audit (MN)
3. Develop a compliance program (MN)

FIN BANK 12.1.2

Understand regulations governing banking services to adhere to government requirements.

1. Discuss e-compliance issues in banking services (SP)
2. Discuss federal regulation of lending functions (SP)
3. Discuss federal regulation of operations functions in banking services (SP)
4. Discuss the responsibilities of regulatory agencies that oversee the banking industry (SP)
5. Describe the process for implementing regulatory changes (MN)
6. Describe provisions of bankruptcy law (MN)

FIN BANK 12.2.0

Customer Relations

FIN BANK 12.2.0

K&S Statement: Understands the techniques and strategies used to foster positive, ongoing relationships with customers.

FIN BANK 12.2.1

Foster positive relationships with customers to enhance company image.

1. Discuss the importance of meeting and exceeding customer expectations (CS)
2. Describe the relationships that institutions providing banking services have with their communities (SP)

FIN BANK 12.2.2

Manage a profitable investment portfolio to build customer relationships.

1. Select customers for portfolios using established criteria (SP)
2. Establish portfolio criteria that support the institution’s business goals (MN)

FIN BANK 12.3.0

Financial Analysis

FIN BANK 2.3.0

K&S Statement: Understands tools, strategies, and systems used to maintain, monitor, control, and plan the use of financial resources.

FIN BANK 12.3.1

Understand the manner in which banks generate profit to enhance company performance.

1. Explain measures banks have taken to ensure profitability (MN)

FIN BANK 12.3.2

Understand financial formulas to aid in the growth and stability of banking services.

1. Explain key ratios/terms in banking (SP)
2. Compute key banking calculations (e.g. interest, annual percentage rate, etc.) (SP)

Explain the CAMELS rating system (i.e. Capital adequacy, Asset quality, Management administration, Earnings, Liquidity, and Sensitivity to market risk) (MN)

FIN BANK 12.4.0

Information Management

FIN BANK 12.4.0

K&S Statement: Understands tools, strategies, and systems needed to access, process, maintain, evaluate, and disseminate information to assist business decision-making.

FIN BANK 12.4.1

Acquire fundamental knowledge of banking technology to increase workplace efficiency and effectiveness.
Fill/empty ATMs (Automatic Teller Machines) (CS)
Discuss the impact of technology on the banking industry (SP)

FIN BANK 12.5.0

Operations

FIN BANK 12.5.0

K&S Statement: Understands the processes and systems implemented to monitor, plan, and control the day-to-day activities required for continued business functioning.

FIN BANK 12.5.1

Acquire knowledge of bank security programs to minimize chance for loss.

1. Discuss procedures for the secure handling of cash (CS)
2. Discuss the secure handling of checks (CS)
3. Explain procedures for detecting and reporting counterfeit currency (CS)

Describe crimes to which a bank could fall victim (e.g. fraud, robbery, phishing, etc.) (CS)

1. Discuss the elements and role of a bank security program (SP)

Describe the nature of business continuity plans (MN)

FIN BANK 12.5.2

1. Perform daily banking activities to process cash.
2. Process damaged and/or mutilated currency and coin (CS)
3. Order and deposit currency/coin (CS)
4. Deposit checks (CS)
5. Handle differences in cash received/deposited (SP)

Identify requirements for transporting cash (SP)

1. Discuss the role of the Federal Reserve system in banking operations (SP)

FIN BANK 12.5.3

Underwrite loan applications to determine creditworthiness of customers.

1. Describe the loan application generating process (SP)
2. Explain the process of credit analysis (SP)
3. Describe factors affecting loan pricing and loan structuring (SP)

Process a loan application (SP)

FIN BANK 12.5.4

Understand real estate lending to service bank loans and mortgages.

1. Discuss the involvement of financial institutions in the real estate industry (SP)
2. Explain approaches to real estate lending (SP)

Describe the functions and responsibilities of the loan servicing department (SP)

FIN BANK 12.5.5

Acquire knowledge of problem loan management to protect the institution’s financial well-being.
Discuss the nature of problem loan management (SP)
Handle problem loans (MN)

FIN BANK 12.6.0

Professional Development

FIN BANK 12.6.0

K&S Statement: Understands concepts, tools, and strategies used to explore, obtain, and develop in a banking services career.

FIN BANK 12.6.1

Acquire knowledge of the banking industry to understand the environment in which its services are offered.

1. Explain the evolution of commercial banking (SP)

Discuss ethical issues in the banking industry (SP)

1. Discuss the fiduciary role of banks (MN)
2. Describe bank policies that pertain to fiduciary activities (MN)

FIN BANK 12.6.2

Understand types of banking institutions to be aware of their roles in providing banking services.

1. Describe the nature of the national banking system (SP)
2. Explain the role of central banks (SP)
3. Describe the nature of retail banking (SP)
4. Explain the nature of investment banking (SP)
5. Explain the nature of financial services companies (universal banks) (SP)
6. Discuss the role of credit unions (SP)

Explain the role of savings and loan associations (SP)

FIN BANK 12.6.3

Acquire knowledge of banking processes and services to facilitate workplace activities.

1. Describe the nature of banking processes (CS)
2. Describe types of banking services (CS)
3. Discuss retail bank products and services (CS)
4. Explain business bank products and services (CS)

Describe basic teller performance standards (CS)

1. Discuss the nature of loan products (SP)
2. Describe trust services available to customers (SP)

FIN BANK 12.6.4

Understand careers in banking services to determine which role and responsibilities best match personal abilities and traits.

1. Explain the role and responsibilities of administrative careers in banking services (CS)

Describe the role and responsibilities of executive/managerial careers in banking services (SP)

FIN BANK 12.7.0

Selling

FIN BANK 12.7.0

K&S Statement: Understands the concepts and actions needed to determine client needs and wants and respond through planned, personalized communication that influences purchase decisions and enhances future business operations.

FIN BANK 12.7.1

1. Utilize sales techniques to generate new business.
2. Describe the importance of selling in the banking industry (CS)
3. Cross-sell banking products and services (CS)
4. Demonstrate the relationship-selling process (CS)
5. Assist a customer in the opening of an account (CS)
6. Call on small business clients (SP)

Interpret loan terms for a client (SP)

1. Describe the nature of event-based selling (SP)
2. Plan a sales campaign (MN)